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Customer Testimonials

We are fortunate enough to engage in dialogue with lots of the Montessori families and educators who find treasures here at Montessori Child. Through email correspondence - and our presence on social media - we are able to enjoy open and positive channels of communication. We really value the opportunity to get to know the individuals who visit our site. These conversations particularly help us to follow the needs of the families and schools - our interaction with our customers actually forms the very shape of our service!

Below are excerpts from some of the conversations we have shared with parents, educators and colleagues. We receive so many lovely words and we have chosen just a small sample to share with you. We hope that these words will help to paint a picture the pride that we take in our work. In particular we hope it will highlight the value that we place on our relationships with and dedication to, our customers. 

If you would like to engage with us, or share some feedback for this page, please feel free to contact us on sales@montessorichild.com.au

 

Testimonials

"Hello Jessica,

My daughter was lucky enough to receive a number of christmas gifts from her aunt this past week from her wish list.
I just wanted to say how impressed we are with the quality of the products!

The explorer box has been carried around all weekend, packed and unpacked over and over again every time something is deemed worthy of collection, I love that the binoculars actually work, we have 2 other pairs and they are fuzzy and do not adjust to fit her little face.

The giant magnet has been a huge hit also, someone is having a great time working out how many items can be lifted out of the cutlery drawer!

The stethoscope has been thoroughly tested out by adults and kids alike, all the animals have had thorough check ups to make sure they do in fact have a heartbeat.

The mini sifter is fantastic, as is the butterfly life cycle which is at the moment the clear favourite.

All the items and books we received have been thoroughly enjoyed and  I can see already how much use they will get as our daughter finds different ways to utilise them as she grows.

Thank you for putting together such a great collection of items.

Kind regards,
Alison"

 

"Thanks for your kind reply and information.

I wouldn’t know where to start selecting my favourite products – they are all beautiful.

The standard Montessori range of infant / toddler materials is always limited – and yours stood out to me.

Anthea"

 

"Hi Jessica,

Thankyou so much for taking the time to respond, your level of customer service has blown me away and I'm sure that reflects in a thriving business and many happy customers! 
I so appreciate you making such an effort!
Justine"

"Of course you can use my comments. I am in great gratitude to you and your business. I've been made to feel like a very much valued customer. You have been so kind and understanding, thank you for all your help! :)
Tim"
"Hi Jessica,
What a lovely gesture - thank you so much.
I've been admiring your website again since my previous order and it won't be long before I place another order.
I have recently set up a new learning based Playgroup for 2 to 4 year olds that involves a lot of Montessori philosophy and I've found your ideas and website a great source of inspiration - thank you!
I look forward to dealing with you again in future.
Have a great week.
Best wishes and kind regards,
Rae"
 
Please note: in some instances we have removed sections of the full correspondence. Sometimes this is done because the additional content was of a personal nature - for instance, it may relate to a parent or educator asking us for advice about a child, or could include private details such as contact or shipping details. To protect the privacy of our customers we do not include full names or contact details on this page. 
We do not remove content that alters the tone or message of the overall comment. We also do not edit, rephrase or spell-check the included words - they are directly reproduced from the original comments. 
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FAQ

Why and how does Montessori Child manage to offer the low standard $14* shipping-rate across Australia and are there any exceptions?

Montessori Child is operated by a Montessori teacher, and as such I know first-hand how challenging it can be for educators and families alike to afford the resources and materials that the children in their care deserve. We are aware that if we charged a sliding scale for shipping, with bigger orders attracting a higher shipping fee, then this might discourage parents or teachers from including all of their intended items in the order and ultimately the people who would be disadvantaged by this are the children. Therefore we feel it is important to keep shipping costs low so that parents and educators are more easily able to access and afford their chosen resources.

We achieve this goal by utilising recycled shipping and packing materials (which also aligns with our Environmental Ethics Policy), by using creative “Tetris-style” packing patterns to fit orders into smaller parcels or packages and, in some cases, by simply absorbing some of the costs ourselves.

The vast majority of our orders fit into the $14 shipping rate but there are a few items we offer that are particularly bulky/heavy and these can attract an additional handling fee. Where this is the case you will be advised within the item description and the additional handling fee will be added to your overall order in the checkout process.

Who do you ship with & when will my order arrive?

Our primary courier service is Australia Post. In some instances alternative shipping options will be utilised in order to keep our flat-rate shipping cost so low.

When you place an order you will receive a confirmation email when your order has been shipped which will include a Tracking ID so you can monitor the progress of your parcel.

Please note that Australia Post is currently overwhelmed by the pressures associated with Covid-19 and, as such, their transit times are longer and less predictable. We apologise for any inconvenience and we encourage you to order as early as possible to avoid delays or disappointment. 

At present we are not able to ship orders on a daily basis. This is because Jessica Langford, co-owner of Montessori Child, is currently processing orders in addition to caring for her baby boy, Robin, and maintaining her professional commitment to SA Montessori. Orders will be shipped twice a week.  

Do I need a PayPal account to place an order?

No. If you have a PayPal account you are certainly welcome to use this payment method but you can also use a debit or credit card. Simply proceed through the steps of the Checkout and when you reach the “PayPal” gateway just click the option of using your card rather than an account!

Do you offer International Shipping?

We consider international shipping on a case-by-case basis. We ask customers from outside of Australia to please Contact Us or send an email to sales@montessorichild.com.au with a list of your chosen items and your shipping address. We can then put together an invoice including actual shipping costs and send this to you so you can decide whether to formally move ahead with the order. 

Due to our commitment to eco-friendly practices we try to avoid international shipping in instances where the potential customer could source the same items from a closer supplier. Many of our products are Australian-made but others are imported from international manufacturers, and we therefore feel it would be environmentally unfriendly for products to come from the Northern Hemisphere down to Australia and then back again as this would create a needlessly large carbon footprint. So when we receive an email from an overseas customer we may try to guide you towards closer suppliers of the same products.

What if my items arrive damaged or not as I expected?

Any item damaged during the shipping process will be replaced, and this is covered by the insurance provided within our shipping fee.

If your item arrives in good condition, but it is not what you expected or you have changed your mind, we invite you to please contact us to discuss your concerns. We are extremely confident about the quality of products that we provide but ultimately we realise that each child, each family and each classroom is unique so there may be instances where a product arrives and you realise it might not be the perfect fit for your environment. Please get in touch so we can help to resolve your issue, either by advising you on ways that you can adjust/present the product to suit your needs or by helping to arrange a return or exchange.

What is unique about the Montessori Child range?

At Montessori Child we are more than just a "shop" - we aim to offer a unique service to families and educators. When you shop with Montessori Child you are getting access to the training and expertise of a qualified Montessori educator who has handpicked and tested every material. This means that you don’t have to spend hours online or in a shop trying to filter out all the plastic distractions and media merchandise - our qualified and experienced Montessori educator has done it for you! This also means that when you have questions about your new tools, toys or treasures you can contact our Montessori consultant directly to ask for tips and ideas.

We are extremely discerning about the kinds of resources that we offer. In fact, one of the most valuable aspects of Montessori Child is the number of products that we don’t offer. We are very selective, so you don’t have to spend hours trawling through an overwhelming quantity of mediocre products to try to find something special; we have already done all of that work for you! We have searched through the catalogues, websites and stores of multiple suppliers to find the ‘best of the best’. We have already found the needle in each haystack and when you arrive at Montessori Child you are looking only at the ‘needles’, with none of the ‘hay’ to distract you!

You can shop quickly and confidently knowing that everything on Montessori Child possesses the high standards and special attributes that will inspireengage and delight!

How do you choose which products to feature on Montessori Child?

Montessori Child is inspired by the principles of the Montessori philosophy. Yet these principles and traits are not limited to Montessori schools – they are harmonious with so many other progressive and respectful philosophies, including the Reggio Emilia approach, the Steiner method and many conscientious parenting and care practices.

 

So what characteristics do the resources of Montessori Child possess?

 

· High quality materials and craftsmanship resulting in appealing aesthetics, lasting durability and the opportunity for a child to forge a strong sensory, emotive connection with the experience.

 

· A unique element of delight, intrigue, sensation or appeal to entice the child towards activity.

 

· An invitation for the child to engage in meaningful, hands-on activity.

 

· An opportunity for repetition, refinement and reflection.

 

· A chance for the child to be self-directed and points of interest to provoke a child to problem-solve and self-correct.

 

· A sense of connection and consistency between materials, so that a child might start to see the importance of patterns, projects and processes.

 

· An element of creativity and open-endedness for the child to inject his or her individuality and unique perspective.

 

· A capacity for true success in order to experience the resulting development of independence and self esteem (our gardening tools are not toys – they are scaled-down versions of adult tools and as such they are fully functioning).

 

· And, of course, our materials must reflect the Montessori principle of showing respect and reverence for our natural world, whether this is by teaching the practical life skills required to tend to it or by providing toys that are made using sustainable materials and practices. 

 

We spend hours searching through supplier and wholesale catalogues and stores to find the small selection of these products that are truly worthy of having an impact on a young child’s life. Our children are the creators of our tomorrows; they deserve the highest quality tools with which to inspire their experiences and to build our future!

 

So shop with Montessori Child and offer your child toys, tools and treasures that will 
inspireengage and delight!

Why are some of the product descriptions so long?

We believe that the true value of 'Montessori Child' is as a service not just a shop. Each item we feature has been chosen by a qualified and experienced Montessori educator, so a lot of thought has gone into the selection of each resource. We like to share these thoughts with you in the hope that this will inspire, engage and inform our Montessori adults. It is our aim that our product descriptions will:

Help you learn how to identify the features of quality, Montessori-inspired resources.Inform and inspire you about various possibilities for activities and uses of each products.Extend the longevity and developmental value of the resources by providing ideas about how to use, extend and maintain them.Provide information about the Montessori philosophy and method.Offer insights into other educational or developmental theories to help you better understand and support the needs of the child(ren) in your care.

Each product description is almost like a blog post focusing specifically on that particular resource. You don't have to read them all at once - you might decide to purchase the product based on the first sentence, but we hope that as time goes on you might return to the post when seeking guidance about how to present or extend the activity with your child(ren). 

Our descriptions are written in good faith based on the specifications/information given to use by manufacturers/suppliers, along with our own observations, measurements and experiences. We endeavour to provide honest and realistic descriptions of our resources. However, we recognise that there may be instances when our descriptions deviate slightly from your experience with the product. This may happen, for example, because the manufacturing process has changed but we were not informed or because the product itself incorporates individual variations (for instance, our Natural Products range of shells/gemstones will not all be uniform).

Disclaimer:

Always refer to the manufacturer's recommended age range, as specified on product packaging, in determining whether an item is appropriate for use. 

Age ranges, anecdotes within product descriptions and images on this website are illustrative only and do not constitute an endorsement or safety recommendation and do not override the recommended age restrictions. Our ranges, descriptions and images simply reflect the personal opinion and personal experience of the retailer and should not be taken as a guarantee. 

Please note: Some of our products feature shorter descriptions. These were inherited from the prior owner of Montessori Child and provide all the fundamental information you need to make an informed choice about the product. It is our aim to expand these in the near-future to the level of information consistent with our newer resources (which feature the longer descriptions). 

Why don't you feature the full range of formal Montessori classroom materials?

This is, quite simply, because there are already many wonderful Australian suppliers of these materials. We respect our colleagues enormously and do not wish to duplicate their work. We are able to differentiate by providing access to supplementary, complementary materials for the classroom and home but if you are looking for the formal Montessori materials we recommend:

Think Education Supplies

Nienhuis

How do I know if a product is recommended for my child's age?

Always refer to the manufacturer's recommended age range, as specified on product packaging, in determining whether an item is appropriate for use. 

Age ranges, anecdotes within product descriptions and images on this website are illustrative only and do not constitute an endorsement or safety recommendation and do not override the recommended age restrictions. Our ranges, descriptions and images simply reflect the personal opinion and personal experience of the retailer and should not be taken as a safety guarantee or endorsement. These are intended as inspiration, not instruction. 

How do you choose the 'Age Range' for each product?

Our 'Age Ranges' (Infant/Todder, Preschool and Primary) are based on observations and expertise acquired through Jessica's own Montessori environment and her experiences as a Montessori mum. Most of our products are chosen because Jessica has experienced these in the classroom environment and wishes to share them with other schools and families. Therefore we are able to use our own first-hand knowledge of how children interact with these resources to allocate them to 'age ranges' on our site. 


A product might appear in more than one age range because it has value to children across a broader span of development. One item might appear in our Toddler collection, our Pre-school (3-6) range and our Primary (6-12) group because the Toddler might engage with a presentation of the fundamental basics, a Pre-schooler might acquire independent mastery of the task, and a Primary school child might enjoy the refinement and consolidation that comes from revisiting the experience or may engage in a deeper, more complex investigation. 

We suggest that you use the age ranges as a broad guide - with a sense that an item appearing in a particular collection will have some sense of inspiration, engagement or delight for a child within that age range - but please apply your own judgement and knowledge when choosing materials for your child or your class. 

We also remind you that part of the beauty of Montessori Child is that you have direct access to a trained Montessori educator. It is impossible for us to outline every single scenario or skill-set in our product descriptions but if you contact us at sales@montessorichild.com.au to enquire about a specific product then Jessica can help to suggest tailor-made presentations, solutions and ideas to suit your particular child or classroom. Don't be afraid to ask - that's what we are here for! 

How can I support my child's safety and help manage natural risks?

Disclaimer: Always refer to the manufacturer's recommended age range, as specified on product packaging, in determining whether an item is appropriate for use. Activity ideas, anecdotes within product descriptions and images on this website are illustrative only and do not constitute an endorsement or safety recommendation and do not override the recommended age restrictions. Our ranges, descriptions and images simply reflect the personal opinion and personal experience of the retailer and should not be taken as a guarantee. We aim to offer inspiration, not instruction, including with the considerations below. If you have an infant we recommend referring to the Keeping Baby Safe guide when choosing the furnishings and resources that you will use within your baby's environment.  

  

Safety Considerations & Risk Management

As we watch our precious little ones explore the world we are filled by the desire to encourage this process but we are also struck by the instinct to protect our little ones. These dual roles - of encouraging growth while providing protection - are the very foundation of what we think of as the task of the parent or the caring adult in a child’s life. Montessori Child hopes to assist you with these roles by helping you source inspirational, engaging materials while also providing information about important health and safety considerations. Please read the following article to help you create balanced, positive and secure learning opportunities for your child.

Let us start by clearly stating that nothing in this world is entirely risk-free and nor should it be! Taking measured, appropriate risks allows us to grow, learn and develop. As conscientious adults it is not our job to wrap children in cotton wool and shield them from every potential risk. It is our job to provide the conditions that best prepare the child to safely and successfully face and master these so-called ‘risky’ experiences so that they might grow and learn.   

At Montessori Child we know you are conscientious about your child’s early experiences – that is why you came to find us in the first place – but we are also sure you are eager to deepen your understanding of how to balance your child’s right to be active with your instinct to protect. We advise that the caring adult should engage in...

-Testing
Handle and use the material yourself first to help you notice potential hazards and so that you understand how to safely supervise and assist your child.

-Demonstration
Demonstrate the activity to your child, highlighting specific aspects or strategies that might minimise risk and increase the chances of safety and success. 

-Supervision
Supervise your child, especially with a new material, to provide safety and promote bonding.

-Customisation
Find creative ways to adapt, simplify or extend a material to suit your child’s unique needs and abilities.

 -Equipment provision
Provide safety equipment, and an appropriate environment, to ensure that risks are minimised.

To learn more about these steps for risk-minimisation please keep reading!

 

To think more about how risk is ever-present, and yet not something to avoid entirely, let us consider one of the most exciting early developmental milestones…

A baby’s first steps poses a very high risk of falling and yet we would never dream of holding that little explorer back from the attempt. We do, perhaps, make the experience a little safer by supervising (as we wouldn’t want to miss this moment!) and perhaps customising the environment by removing any sharp furniture or obstacles blocking the path. We have certainly already tested the process for ourselves through our years of walking and we have been demonstrating this to the watchful eyes of our blossoming mover. Most of us have even instinctively provided some special equipment to help promote this process – whether it’s through the very direct help of “walkers” or simply by holding still when we feel the familiar tug of a baby’s strong little fingers wrapping around the fabric on the leg of our pants for support. We offer these external supports, and remove these external obstacles, and then…

We proudly watch, and celebrate the moment (however fleeting!), and when our little one inevitably topples over we smile, offer a guiding hand and feel our hearts burst with joy at this new achievement!

 Dr Maria Montessori said “the child does not develop the power to walk by waiting for it, but by walking.,..We know that the child starts walking with an irresistible impetus and courage. He is bold, even rash, he is a soldier who hurls himself to victory regardless of risk.”

(Pg 76, The Secret of Childhood, 1996, Sangam Books Ltd)

 

We advise all parents, families and generous gift givers to carefully consider the age guides we offer but also perform your own dynamic risk-assessments, based on your knowledge of the young recipient, about whether any given product will be developmentally appropriate and safe. We particularly encourage you to consider and avoid potential choking hazards. We also encourage you to ensure that all materials are used with the following tips in mind to maximise fulfilment and minimise risk:

 

Experiment
When you buy or receive any product for a child (from Montessori Child or from any other source) it is always a good idea to start by using your adult hands to explore the material before giving it to the child. Use the resource yourself – even if it is only for a moment or two – so that you are more familiar with its qualities, pieces and potential hazards. This will help you make decisions about when and how to present this new material to your child and it will also guide you about how to provide demonstrations, supervision and support.

Demonstrate
Your child is driven by a natural desire to explore, experiment and learn. Our aim is to provide appropriate provocations to engage your child’s mind, hands and body in an enjoyable and positive journey of discovery. In most cases this can happen independently, as your child learns through a process of experimentation, repetition, self-correction and refinement. However, it is important that you do not simply drop an item in front of your child and walk away without a second thought. In most cases it is ideal to provide your child with an initial demonstration of the material. This might mean literally role-modelling its use, or it could involve presenting a specific strategy (such as holding the knob of a puzzle piece when fitting it rather than clasping the edges of the piece itself). It could also mean demonstrating a particular aspect of the material to increase your child’s level of independent risk-management. For instance, if your child is doing something as simple as carrying a glass jug you can point out the value of using the primary hand to grasp the handle and involving the other hand to support the base of the jug as this solid, strong grip will reduce the chances of the jug slipping and breaking. If it does slip and break it is equally important for you to continue your role of demonstrating safe behaviour, such as using a dustpan and brush to collect the pieces rather than collecting them with your fingertips. Demonstrating materials is not only practical and educational but also provides a special bonding experience between you and your child. 

Supervise
The Montessori philosophy certainly encourages the development of the child’s blossoming independence. It also promotes the concept of allowing a child freedom (within limits) to explore, experiment and, yes, to make mistakes and to attempt to self-correct these before we intervene. It is important, however, that you don’t confuse these goals with a license to ignore a child! A good Montessori teacher might be invisibly blending into the background of a classroom as the busy little learners engage in independent discovery but that teacher will be vigilantly observing the activity of the child. This observation allows the teacher to notice where a child might require assistance or a demonstration and also helps to monitor progress, development and special milestones. In extreme circumstances it may also alert the teacher to the fact that a child is not yet able to use a material safely or appropriately and might therefore require some remedial exercises (or even the temporary removal of the activity from the environment). The same principles apply in the home. Your child deserves freedom and independence but still requires some observation and guidance (or “supervision”). This not only allows you to notice when your child might require a demonstration or adult-assistance but also lets you feel more connected to your child’s journey of development. Playing the role of observer not only reduces risk but also increases bonding. 

Customise
It is universally understood that no two children are exactly alike. It can be said that there are bonds and commonalities that connect all children, and it is true that certain moments and milestones tend to be shared by growing children throughout time and across the globe. Yet each child has a perfectly unique set of experiences, interests and physical abilities. You can be broadly guided by ‘recommended ages’ but it is important to take your child’s own individuality into account. Don’t be afraid to customise a material to suit your child’s unique needs. For instance, if your child is still ‘mouthing’ objects consistently then you will want to think carefully about introducing activities with small pieces – even if it is ‘recommended’ for your child’s age. This doesn’t mean you have to miss out on the activity altogether. A set of building blocks might have pieces of varying sizes, so you could simply withhold the smallest pieces and present only the larger ones until you are confident that your child is going to explore with the hands not the mouth!

Customisation is useful for promoting safety but also helps to inspire success and progressive cognitive development. If you buy a matching activity, but you feel that your child might not yet have the concentration span to match so many pairs, then take half the pairs away! Present the condensed version of the game initially so that your child can experience satisfaction and achievement, then slowly reintroduce the missing sets so that each time your child uses the game it takes a little longer and becomes more complicated.

You can also customise the environment by removing obstacles, limiting interference and choosing the best locations. If your child is using every ounce of strength to carry a half-full watering can then it is likely that there is not much energy or concentration left over to be looking out for tripping hazards. It is therefore best to present this activity after you’ve created a safe, clear path. 

Another example of easy customisation is in the process of a child learning to use scissors. This is something which many parents fear and some try to avoid this experience for as long as possible – although most notice that the more they resist the more their child seems drawn towards the forbidden fruit of those shiny blades. While it is understandable that a parent might instinctively try to “protect” a child from the “danger” of scissors the reality is that a child who is forbidden to use scissors in the early years will not magically develop this skill at a later age. When this older child does come to use scissors it will likely be with less coordination, less confidence, more anxiety (and more embarrassment if they are at an age where they are aware of the higher skill level of their peers), sharper scissors and therefore less chance of success and more chance of dangerous mistakes. This doesn’t mean a two year old should be handed a pair of gardening shears and told “go for it!”. It simply means that instead of banning scissors entirely parents can instead choose age-appropriate scissors, test these for effectiveness (as some are so blunt they can not cut, causing frustration and potentially increased danger as a result of misuse), demonstrate them to the child, supervise the attempts and customise the experience.

For instance, a young child learning to use scissors will have more success if you first cut the paper into long, thin strips. This makes it easier for your child’s non-dominant hand to keep control of the paper (as it’s far simpler to hold one long strip rather than a comparatively huge piece of A4 paper). It also increases safety as your child can be shown how to hold the strip at one end and begin cutting at the other end, creating the maximum possible distance between the child’s fingers and the blades of the scissors. The use of ‘strips’ rather than ‘sheets’ of paper also increases your child’s chances of success and satisfaction as the short blades of child-sized scissors will be able to effectively cut through the strip (leaving a small rectangular piece fluttering away) rather than just making a series of random snips in a large piece but never cutting all the way across.  

Equipment          
As adults we are so accustomed to using safety equipment that sometimes we barely notice it. We don’t give it a second thought when we instinctively pop our oven gloves on before removing a hot baking tray. We are usually aware of the more obvious forms of safety equipment for our children – such as helmets for bike riding – but there are many more subtle forms of equipment that we can consider. This may be as simple as making sure your child is wearing covered shoes (rather than thongs or sandals) when watering the plants or working in the garden. It could also involve more specific measures, such as insisting that your child puts on safety goggles before doing any woodwork. These sorts of safety equipment create a layer of physical protection for your child but they also act as a symbol of the risk, and therefore importance, of the task at hand. When a young child wriggles little fingers into a gardening glove there is a sense of ceremony to it and this reminds the child of the gravity of the situation and the safety procedures related to the experience. It is surprising how quickly children come to love their safety equipment, and often it will be your little one reminding you to get the goggles or admonishing you for wearing sandals to do the yard-work!

Remember: It is safer to let your child experience and master a wide range of skills in a controlled environment with your support than to avoid these risks entirely and then let your child encounter them unaided. With your help (and your testing, demonstrations, supervision, customisation and introduction of equipment) you can ensure that your child understands risks and has the skills required to safely approach and overcome them.

 

If you are interested in thinking more about the benefits of risk in childhood you may like to read the following:

No Fear, Tim Gill 

Cottonwool Colin, Jeanne Willis

Don’t Panic!, Cassandra Wilkinson

What is your 'Pay it forward' Policy?

Our Pay It Forward Policy is a unique approach that we developed to turn potential obstacles into positive opportunities.

In some circumstances, where a customer requests a refund or exchange on an imperfect item, we will not require that the resource is returned to us. Instead, we will invite the cutomer to 'pay it forward' by donating the original item to a school centre, or individual in need (while also providing the refund or replacement).

Our Pay It Forward Policy was developed by Andrew Matheson, who was the co-owner of Montessori Child until his passing in 2021. We are proud to honour his legacy by continuing to enact this Policy to bring positivity into the world.

How do you protect the privacy of customers?

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@montessorichild.com.au or mailing us at:
Montessori Child
1/6 Colonial Crt Teringie South Australia AU 5072

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Google analytics:PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@montessorichild.com.au or by mail atMontessori Child
C/o 6 Lorne Ave, Magill SA 5072

What are your terms of service?

OVERVIEW

This website is operated by Montessori Child. Throughout the site, the terms “we”, “us” and “our” refer to Montessori Child. Montessori Child offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATIONWe are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Montessori Child, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Montessori Child and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1/6 Colonial Crt Teringie South Australia AU 5072.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@montessorichild.com.au.